Terms And Conditions

1. Introduction

Welcome to TrikTrak (“Platform”).

These Terms & Conditions govern your access to and use of the TrikTrak website, mobile applications, and related services.

By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use the platform.

2. Platform Role

TrikTrak operates as a multi-vendor marketplace that connects customers with independent sellers (“Vendors”).

  1. TrikTrak does not manufacture or own products sold by vendors.
  2. Vendors are responsible for their products, pricing, availability, and order fulfillment.
  3. TrikTrak provides the technology, payment processing (where applicable), and order management infrastructure.

3. User Accounts

To access certain features, you may be required to create an account.

You agree to:

  1. Provide accurate and complete information
  2. Keep your login credentials confidential
  3. Notify us immediately of any unauthorized use of your account

TrikTrak reserves the right to suspend or terminate accounts that violate these Terms.

4. Orders & Payments

  1. Prices, availability, and product descriptions are determined by vendors.
  2. Orders are confirmed only after successful placement through the platform.
  3. Payment methods may include Cash on Delivery (COD) and digital payment options, subject to availability.
  4. TrikTrak reserves the right to cancel or refuse orders in cases of suspected fraud, system errors, or policy violations.

5. Shipping & Delivery

  1. Shipping methods, fees, and delivery times are set by vendors or delivery partners.
  2. Estimated delivery times are not guaranteed.
  3. TrikTrak is not responsible for delays caused by vendors, couriers, or external factors beyond our control.

6. Returns & Refunds

  1. Return and refund policies may vary by vendor and product.
  2. Customers must review vendor return policies before placing an order.
  3. Refunds, if approved, will be processed according to the applicable payment method and platform policies.

7. Vendor Responsibilities

Vendors agree to:

  1. Provide accurate product information
  2. Fulfill orders in a timely manner
  3. Comply with applicable laws and regulations
  4. Maintain acceptable service and quality standards

TrikTrak reserves the right to suspend or remove vendors who violate platform policies.

8. Prohibited Activities

Users may not:

  1. Use the platform for unlawful purposes
  2. Upload false, misleading, or harmful content
  3. Attempt to bypass platform security
  4. Interfere with platform operations or other users

Violations may result in account suspension or legal action.

9. Intellectual Property

All platform content, branding, software, and design elements are owned by or licensed to TrikTrak.

Users may not copy, distribute, or exploit platform content without written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

  1. TrikTrak shall not be liable for indirect, incidental, or consequential damages
  2. TrikTrak is not responsible for vendor actions, product quality, or third-party services

Use of the platform is at your own risk.

11. Termination

TrikTrak may suspend or terminate access to the platform at any time, with or without notice, if these Terms are violated.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of the platform after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

14. Contact Information

For questions or concerns regarding these Terms, please contact us through the platform’s official contact channels.